The implementation team will be responsible for an end-to-end MDM implementation including data ingestion from legacy and digital data sources, data profiling, data quality, data governance, data consolidation, and data publication in batch and real-time to create and provide a holistic view of our parties to the consuming application. Initial focus will be on customers and enabling client to modernize customer experiences.
The preferred software for the new Party MDM will have the following characteristics:
The new party MDM will be created in three phases:
The foundational phase includes building a cloud based modernized MDM including core customer attributes such as - name, address, contact information with compliance and householding. It lays down the infrastructure required for all the future phases.
Also included are API and streaming (leveraging Kafka) methods for data ingestion. Data access for the consuming applications in real time and data publication to the consuming application in real time and near real time will also be required.
The data quality combined with data profiling ensures a complete, cleansed, transformed, standardized, consistent, accurate and unique customer data.
The enriched phase expands the foundational phase with additional parties agent and producer, and enriches with demographic, socio-economic and marketing segmentations information from a Third Party such as D&B and Acxiom. It captures basic preferences about communication and email notifications, summary of a partys interactions and behaviors; integrates with a Consumer Data Platform (CDP) or similar technology, or provides the capability within the MDM platform to perform configurable, real-time deterministic and probabilistic matching across offline and digital data attributes
The personalized phase is about hyper personalizing our quotes, sales offers and communication with the customer and collecting digital media impressions and clients eCommerce site experience data.
Scope of the project would include:
Future state requirements:
o State-of-art, enterprise platform for data ingestion, data integration, data quality, data consolidation, data publication, and data consumption
o Enterprise licensing that allows unlimited data sources, domains, and number of records
o Disaster recovery and Higher Availability 24/7
o Realtime Inbound and Outbound API support - 200 to 250 messages per seconds
The architect should lead and coordinate technical activities through the entire project and be an expert within the area, responsible for the architecture within the project. The architect will also support the project manager with effort estimation for the construction of the solution, and present the architecture deliverables for approval by the architecture board.
Besides expert-level solution architect competence, a self-propelled approach and excellent communication skills are necessary. The solution architect needs to be productive and proactive in an environment with rapidly evolving requirements. Experience of agile delivery projects is required.
The architect needs to be able to serve as a technical mentor in the project, and have very good knowledge of methods and techniques for sharing competency. Extensive, documented experience from architectural / solution design of complex IT solutions is required. The candidate must possess expertise on two or more technologies, and a broad-ranging knowledge of other relevant technologies.
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